Frequently Asked Questions

The Piedmont Raleigh is located at 7621 Triangle Promenade Drive, Raleigh, NC 27616, in a convenient location near shopping, dining, and entertainment options. Residents enjoy easy access to I-540 and US-70, making commutes to downtown Raleigh, Research Triangle Park (RTP), and RDU Airport quick and convenient. 

The Piedmont Raleigh is a modern apartment community that balances value and comfort. Designed to support moderate-income households, our apartments offer a budget-friendly option in Raleigh while providing access to resort-style amenities, a vibrant clubhouse, and a pet-friendly environment. Residents enjoy a sense of community, convenience, and the benefit of living near shopping, dining, and entertainment in North Raleigh. 

We offer studio, one-bedroom, and two-bedroom apartments under an income-based program at the 80% AMI level, designed for moderate-income households. All apartments include Energy Star® stainless steel appliances, full-size washers and dryers, two styles of luxury wood plank flooring, spacious walk-in closets, and granite kitchen countertops. Select units feature private terraces or balconies. Elevator access is available for all buildings. 

 The Piedmont Raleigh provides a variety of community-focused amenities, including:

• Resort-style pool

• Interactive clubhouse with:

  • Game room featuring billiards, shuffleboard, 2 TVs with seating

  • Transitional seating areas for relaxing or socializing

  • Clubhouse kitchen with tables for community gatherings

  • Fitness center inside the clubhouse, open 24/7

  • Coffee bar and Wi-Fi access

• Putting green and outdoor kitchen/cabana

• Dog park and on-site pet spa

• EV charging stations

• Private garages and limited covered parking (based on availability)

• Elevator-serviced buildings

• Smoke-free and paperless community

• Planned resident events

Yes, the fitness center is located inside the clubhouse and is open 24/7, featuring cardio and strength-training equipment to support your active lifestyle. 

The clubhouse is designed as a social and activity hub, featuring:

• Game room with billiards, shuffleboard, 2 TVs, and seating

• Transitional seating areas

• Clubhouse kitchen and tables for resident gatherings

• Coffee bar and complimentary Wi-Fi

Apply online through our secure portal. Complete the application, pay the application fee, and our leasing team will follow up with next steps.

Each person age 18 or older who will live in the apartment must submit an application and meet our criteria. All applicants must provide a valid government-issued photo ID and undergo standard background screening, including credit, criminal, and rental history checks. Applicants must collectively have verifiable gross income of at least 2.7x the monthly rent and cannot exceed 80% of the Area Median Income (AMI). Click here to view full application criteria.

Yes, if the applicants’ combined income does not meet the required 2.7x the monthly rent, a guarantor may be used to cover the portion that is not met. The guarantor must have verifiable income sufficient to cover the shortfall. 

Credit is one factor of our screening process. Applicants may be approved with an additional deposit based on screening results.

Yes. The Lease Agreement requires residents to maintain at least $100,000 in liability insurance to cover any accidental damage they may cause to the property. This is satisfied though the Property Damage Liability Waiver program which residents are automatically enrolled at move in. Residents who choose to opt-out of this program must provide a qualifying HO4 renter’s insurance policy.

12-month leases are required under the income-based program.

Most applications are approved within 2-3 business days after your full documentation submission.

The following occupancy standards apply based on two persons per bedroom, plus one per apartment:

• Studio: 2 Persons (if between 250-350 sq ft) or 3 Persons (if above 350 sq ft)
• One Bedroom or One Bedroom with Den: 3 Persons
• Two Bedroom or Two Bedroom with Den: 5 Persons

Yes! The Piedmont Raleigh is a modern community offering apartments at the 80% Area Median Income (AMI) level. This program provides budget-friendly housing for moderate-income residents while maintaining access to all of our high-quality amenities and community features. It’s a great opportunity for those seeking affordable living in Raleigh without compromising on comfort or convenience. 

Submit 24/7 via the resident portal. For emergencies after hours, our on-call maintenance team is available.

Routine requests are typically resolved within 1 to 2 business days. Emergency requests are handled when received.

The community is near Triangle Town Center, shopping, dining, and entertainment in Raleigh, with easy access to RTP, RDU Airport, and downtown Raleigh. 

Schools are part of the Wake County Public School System. Visit GreatSchools.org for details. 

RTP is approximately 20–25 minutes by car, making this location ideal for Triangle professionals. 

Yes, we offer complimentary surface lot parking and covered parking available on a first-come, first-served basis, with a height limit of 8’2”. 

Yes, EV charging stations are available for residents.

The Piedmont Raleigh is conveniently near I-540 and US-70, providing easy access to downtown Raleigh, RTP, RDU Airport, and surrounding Triangle suburbs. Public transit options are limited; a personal vehicle is recommended.

Yes, private garages are available based on availability for $125 per month. Contact the leasing office for current availability. 

The Piedmont Raleigh offers limited covered parking, first come, first serve with height limit of 8’ 2”.

No. The Piedmont Raleigh doesn't have additional storage units available onsite.

Yes! We welcome cats and dogs and are proud to offer pet-friendly apartments with amenities like a dog park and pet spa. We welcome up to two pets per apartment.

Most breeds are welcome. Contact the office for details on any restrictions.

Yes.

• Pet Fee: $300 per pet (one-time)
• Pet Rent: $20 per pet per month (up to two pets)

Residents can enjoy our dog park and pet spa, making it convenient for you and your pets to enjoy the community.

Rent includes access to all community amenities, including the pool, fitness center, clubhouse, game room, and dog park. Utilities such as water, sewer, electricity, and internet are the resident’s responsibility. 

Additional charges may include Trash & Recycling, Door-to-Door Trash Pickup, Pest Control, and Community Fee

Only the non-refundable application fee of $75 per applicant is due at the time of application. The administrative fee ($200 per apartment) and security deposit are collected once the application is approved. 

The security deposit is due at approval and varies based on credit and apartment size:

• 1-Bedroom: $400
• 2-Bedroom: $500
• 3-Bedroom: $600
   Depending on credit approval, the security deposit may be up to one month’s rent.

Rent, security deposits, and any additional fees can be paid conveniently online via our resident portal by ACH or credit card. Residents may schedule one-time or recurring payments. Choosing to pay with a credit card may result in a card processing fee.

Schedule an in-person or virtual tour on our Contact page or contact the leasing office directly. 

Monday through Saturday. Check our Contact page for current hours and holiday closures. 

You can reach us by phone, chat, or through the Contact page on our website. Current residents can also contact us via the resident portal. Our office is located at:

7621 Triangle Promenade Drive, Raleigh, NC 27616

Our team is ready to answer questions and help you find your next home.

Electric service is provided Duke Energy. Please set up your account before your move-in date and share your account number with the leasing office. Your electric cost will depend on the usage of your individual apartment home and is paid directly to Duke Energy.

No. There is no gas service for the apartment homes.

Residents are responsible for water and sewer service. The community receives a bill from the provider and allocates the expense based on sub-metered usage.
You will receive a monthly email with the amount due on the 1st of the following month, and this charge is paid with your regular rental amount. Please refer to your Utility and Services Addendum for more information.

Service is optional and can be obtained by contacting AT&T.